REFUND POLICY
A legal disclaimer
At Glamour Ghat, we want you to be completely satisfied with your purchase. Please review our refund policy below for more details. This refund policy applies to all purchases made through www.glamourghat.com. By making a purchase on our website, you agree to abide by the terms outlined in this refund policy.
Refund Policy
Eligibility for Refunds
We offer refunds under the following circumstances:
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The item received is damaged, defective, or incorrect.
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The item received is materially different from the product description on www.glamourghat.com.
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You are not satisfied with the quality of the product received.
Initiation of Refunds
To initiate a refund, please contact our customer support team at glamourghat@gmail.com within 3 days of receiving your order. Please provide your order number and a detailed explanation of the reason for the refund request.
Return of Merchandise
In some cases, we may require the return of the merchandise in question before issuing a refund. If this is the case, we will provide you with instructions on how to return the item. You need to return the unused merchandising with all the tags intact at:
Glamour Ghat
M-1702, The Golden Palm, Sector 168,
Noida Expressway, Uttar Pradesh: 201305
Refund Process
Once your refund request is approved, we will process the refund within 7 business days. The refund will be issued to the original method of payment used for the purchase.
Non-Refundable Items
Certain items are not eligible for refunds, including:
Gift cards or vouchers.
Customized or personalized items.
Items that have been used, worn, or damaged after receipt.
Shipping Costs
Shipping costs are non-refundable, except in cases where the item received is damaged, defective, or incorrect.
Acceptance
Changes to This Refund Policy
We reserve the right to update or change this refund policy at any time. Any changes will be posted on this page. By continuing to use www.glamourghat.com, you agree to be bound by the terms of the updated refund policy.
Contact Information
If you have any questions about this refund policy, please contact us via email at glamourghat@gmail.com By making a purchase on www.glamourghat.com, you hereby acknowledge and agree to our refund policy.